Food Mail FAQ ?


What is foodmail.in?

Food Mail is an exclusive online home delivery restaurant portal where people can order from its web site and have the option of ordered food items delivered to their home for Free.

What is the Objective of Food Mail?

We at Food Mail believe in Quality, Affordability & Service. The whole concept is structured around the above mentioned three points and hence our objective is to provide best quality food at affordable rates with excellent service.

How can Food Mail provide at lesser rates when compared to other Restaurants?

We have spent so much time to visualize this concept and our objective is to provide quality food at affordable rates with excellent service. Our Team has worked very hard and has developed the method to control the whole project, reduce costs and offer the benefit to customers. You are free to compare our menu with different restaurants.

Does Food Mail provide free home delivery?

Yes our main concept is to Provide Free Home Delivery and we are working hard to cover all the areas in Chennai. However at this moment we do provide free home delivery on the areas that we have mentioned in our website.

Which locations does Food mail offer Free Home Delivery?

Food Mail now delivers to: Valasaravakkam, Virugambakkam, Alwarthirunagar, Saligramam, Koyambedu, Maduravayil, Mugappair West, Mugappair East, Katupakkam, Porur, Vadapalani, Anna Nagar ,Iyyambakkam, Nolumbur.

Can Food Mail delivery to other Areas if required?

We are already in the process of making Tie-ups in different locations all over Chennai to facilaite Free Home Delivery in different parts of Chennai. We should be completing this agreement soon.

What is Minimum order value to avail free Home Delivery?

The net amount after discount should be above Rs. 300 to avail free home delivery.

Why Does Food Mail charge for packaging?

The materials that we use for packing are of premium quality and unfortunately the manufacturers do not offer us any discounts. Also we take time and utmost care while packing the food items and hence we have to charge our customers. However we have tried our best to keep the charges as low as possible.

Does Food Mail cater for Large & Party Orders?

Yes we do. Please contact our representatives at 72994-62428, 9600023838 to discuss in detail.

Where do I find new launches & offers?

Please review our New Launches & Offers page to know more about our new launches & offers.

How can I order food Online?

The method is pretty simple. You have to browse through the menu available in our site www.foodmail.in and select the items you like and complete the order. Our processing agent would process the Order and you would receive confirmation call on your order. Once the order is confirmed, you just need to wait for delivery.

How are the other Modes of Ordering Food with Food Mail?

You can call up our call center and place the Order so that we can deliver. Please call us at 044-26185018, 7299462428 to place your Order.

How much time would it take for delivery?

It would take 60 Minutes approximately for delivery. Our Customer support team would be following up the orders and would be in touch in case of delay.

When do Food Mail intent to open in other areas?

Yes we are planning for few more outlets and should be opening them shortly. Please review New Launches & Offers page to know the latest update.

Does Food Mail have any separate packages for corporate?

Yes we do. Please contact Our Representatives to discuss the same. Please call us at 044-26185018.

Do you accept credit cards in your website?

Yes we should be having this facility very shortly.

Does Food Mail share email address and other details of their customers?

No we do not. We have strict Privacy Policy and we do not share our customer details to anyone.